Our Operating Model

Hong Kong Roots.
AI-Native Thinking.

Planty Lab is an AI-native performance marketing agency for Hong Kong SMEs. We combine local commercial judgment with our own AI-powered internal system. Human-led strategy. AI-native execution.

Built Around
How Growth Works.

Performance marketing is a commercial discipline. The offer, creative, media and conversion journey need to work together. We start with the business context—not a list of platform tactics.

Across 8+ years in Hong Kong, we have served 100+ SMEs and managed HK$7M+ in ad spend. Today, AI is part of our daily workflow, supported by an internal system we built ourselves. The team remains accountable for strategy, review and client delivery.

Beyond client delivery, Dot Club, our courses and workshops help business owners build marketing capability. Bosscast brings first-hand Hong Kong business stories to a wider audience. Each has a distinct role; agency work remains focused on client growth.

01

Human-Led Strategy

People own the strategy, commercial judgment and final review. AI supports the work; it does not replace accountability.

02

AI-Native Operations

Daily AI workflows and our own internal system are part of how we operate—not simply a list of software we use.

03

Commercial Focus

Acquisition cost, customer value and conversion quality put creative and media performance in business context.

04

Local Intelligence

Hong Kong customer behaviour and SME operating realities shape our decisions. Local context matters.

AI supports our operations. Our team retains responsibility for strategy, review and delivery. Team portraits below are illustrations.

The Team

Technology-Enabled.
People-Accountable.

Ariel
Founder, CEO

Ariel

Founder, CEO

ChingKi
Head of Operation

ChingKi

Head of Operation

Jackie
Head of Creative

Jackie

Head of Creative

Angie
Designer

Angie

Designer

Summer
Marketing Executive

Summer

Marketing Executive

Toby
Video Production

Toby

Video Production

Mika
Video Editor

Mika

Video Editor

Jaco
Video Production

Jaco

Video Production

Athena
Copywriter

Athena

Copywriter